fbazze Privacy Policy
At fbazze, the privacy and security of every player's personal information is a foundational commitment, not an afterthought. This Privacy Policy explains in plain terms what data we collect, why we collect it, how it is used and stored, and what rights you hold as a registered player in Bangladesh. We encourage you to read it in full before using the platform.
Scope of This Policy: This Privacy Policy applies to all players and visitors who interact with the fbaz ze platform — including the website at fbazze.net, any associated mobile-optimised pages, game interfaces, account management tools, and customer support channels. By using fbazze, you consent to the data practices described in this document.
All data transmitted between your device and fbazze's servers is protected using 256-bit SSL/TLS encryption — the same standard used by international banks and financial institutions.
fbazze does not sell, rent, or commercially trade your personal information to any third party. Your data is used solely to operate and improve the services you have signed up for.
You retain meaningful rights over your personal data — including the right to access, correct, and request deletion of information we hold about you. Contact our support team at any time to exercise these rights.
Player data is stored on access-controlled, encrypted servers. Internal access to personally identifiable information is restricted to authorised fbazze personnel on a strict need-to-know basis.
fbazze uses cookies strictly for session management, platform performance, and fraud prevention. We do not deploy intrusive third-party advertising trackers or cross-site profiling cookies.
Identity documents submitted during KYC verification are stored in an encrypted document vault. They are accessed only when required to complete regulatory checks and are never shared with marketing partners.
Information We Collect
fbazze collects personal information from players through several channels: directly during account registration and KYC verification, automatically through your use of the platform, and occasionally from trusted third-party partners such as payment providers and fraud-detection services. The categories of information we collect are outlined below.
- Full legal name (as it appears on government-issued ID)
- Date of birth (to verify the 18+ age requirement)
- Email address and mobile number
- Residential address (city, district, postal code)
- Preferred currency (BDT)
- Username and encrypted password
- National ID Card (NID), passport, or driver's licence image
- Proof of address document (utility bill or bank statement)
- Selfie or live photo for biometric matching where required
- Proof of payment method ownership (bKash, Nagad, Rocket, or Upay account screenshot)
- Source of funds declaration for high-value accounts
- Deposit and withdrawal transaction history
- Payment method identifiers (mobile wallet numbers, masked card details)
- Account balance and bonus wallet information
- Wagering history and game session records
- Any bonus or promotional claim records
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Session timestamps and login/logout records
- Pages visited, games played, and time spent on platform
- Referral source (how you arrived at fbazze.net)
- Cookie identifiers and session tokens
Minimum Data Principle: fbazze collects only the personal data that is genuinely necessary to deliver its services, comply with applicable legal obligations, and protect the integrity of the platform. We do not collect sensitive personal categories such as racial or ethnic origin, political opinions, or religious beliefs.
How We Use Your Information
Every piece of personal data that fbazze collects is used for a specific, legitimate purpose. We do not process your information for any purpose that is incompatible with the reason for which it was originally collected. The primary purposes for which fbazze processes player data are described below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, email, mobile number | Performance of contract |
| Identity verification (KYC) | ID documents, proof of address, selfie | Legal obligation |
| Processing deposits and withdrawals | Financial data, payment method identifiers | Performance of contract |
| Fraud prevention and security | IP address, device data, transaction history | Legitimate interests |
| Responsible gaming monitoring | Wagering history, session data, deposit patterns | Legal obligation / legitimate interests |
| Customer support communications | Contact details, account history, support tickets | Performance of contract |
| Promotional communications (opt-in) | Email, mobile number, game preferences | Consent |
| Platform analytics and improvement | Anonymised usage data, session statistics | Legitimate interests |
Where fbazze relies on your consent as the legal basis for processing — in particular for sending promotional emails and SMS messages about bonuses, seasonal offers (such as Eid and BPL T20 campaigns), and new game launches — you may withdraw that consent at any time by contacting our support team or using the unsubscribe option in any marketing communication. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Data Sharing and Disclosure
fbazze does not sell your personal data to any third party. However, in order to deliver its services effectively and meet its legal obligations, fbazze may share certain categories of player data with carefully selected third-party service providers and, where required by law, with regulatory or law enforcement authorities.
fbazze engages trusted third-party processors to assist with specific operational functions. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification and KYC service providers, fraud detection and cybersecurity specialists, cloud infrastructure and hosting providers, and customer support platform operators. All third-party processors are bound by strict data processing agreements and are prohibited from using your data for any purpose other than the specific service they provide to fbazze.
Games available on fbazze are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data — such as a pseudonymous player identifier and session token — strictly for the purpose of delivering and authenticating the game session. They do not receive your full name, contact details, or financial information.
fbazze may disclose player data to competent authorities, law enforcement agencies, or financial intelligence units where required to do so by applicable law — including obligations related to anti-money laundering (AML), counter-terrorism financing (CTF), or court orders. Such disclosures are made only to the extent strictly necessary and are handled in accordance with applicable legal procedures.
No Unauthorised Transfers: fbazze will never disclose your personal data to any party for commercial advertising purposes without your explicit prior consent. Any request for your data from a third party that is not covered by the categories above will be declined unless fbazze is compelled by a valid legal order.
Cookies and Tracking Technologies
fbazze uses cookies and similar tracking technologies to maintain session continuity, protect account security, and understand how players interact with the platform. A cookie is a small text file placed on your device when you visit fbazze.net. The table below summarises the types of cookies fbazze uses and their purposes.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintains your login session, prevents session hijacking, and enables core platform functionality | Session (deleted on browser close) |
| Security | Detects fraudulent login attempts, bot activity, and device fingerprinting for account protection | Up to 30 days |
| Preference | Remembers your language setting, last-visited game category, and display preferences | Up to 90 days |
| Analytics | Collects anonymised data on page visits and navigation paths to help us improve platform performance | Up to 12 months |
Most web browsers allow you to manage cookie preferences through their settings. You can configure your browser to refuse all cookies, to alert you when a cookie is set, or to delete cookies after each session. Please note that disabling essential cookies may impair the functionality of fbazze.net — in particular, your ability to log in and maintain an authenticated session.
fbazze does not use cross-site tracking cookies, social media pixel trackers, or retargeting technologies that follow your activity beyond the fbazze.net domain.
Data Security Measures
Protecting the personal and financial data of our players is among fbazze's highest operational priorities. We implement a layered security architecture that combines technical, organisational, and procedural safeguards to minimise the risk of unauthorised access, data breaches, or misuse of player information.
- 256-bit SSL/TLS encryption on all data in transit
- AES-256 encryption for data at rest in our databases
- Multi-factor authentication (MFA) for administrative access
- Regular penetration testing and vulnerability assessments
- Web Application Firewall (WAF) and DDoS mitigation
- Automated intrusion detection and alert systems
- Strict role-based access controls for internal staff
- Mandatory data privacy training for all personnel
- Confidentiality agreements with all employees and contractors
- Documented incident response and breach notification procedures
- Periodic internal audits of data handling practices
- Data minimisation policies applied across all departments
In the Event of a Data Breach: Should fbazze become aware of a security incident that materially compromises the personal data of players, we will notify affected individuals without undue delay through their registered email address. The notification will describe the nature of the incident, the categories of data affected, the steps fbazze has taken to contain the breach, and the recommended actions players should take to protect themselves.
Data Retention Policy
fbazze retains personal data only for as long as is necessary to fulfil the purposes for which it was collected — including the performance of our contractual obligations to you, compliance with applicable legal and regulatory requirements, and the resolution of any disputes or investigations that may arise.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| KYC identity documents | Duration of account + 5 years after closure | AML / KYC regulatory obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Customer support communications | 3 years from last interaction | Dispute resolution and service quality |
| Technical / session logs | Up to 12 months | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn + 2 years | Evidence of lawful processing basis |
When the applicable retention period expires and there is no ongoing legal obligation or legitimate business need to retain the data, fbazze will securely delete or irreversibly anonymise the data in accordance with our internal data disposal procedures. Anonymised, aggregated data that cannot be linked back to any individual may be retained indefinitely for statistical and platform improvement purposes.
Your Privacy Rights
As a player on the fbazze platform, you hold a number of meaningful rights in relation to the personal data we hold about you. fbazze is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe.
You may request a copy of the personal data fbazze holds about you at any time. We will provide this in a clear, readable format within a reasonable period of receiving your verified request.
If any personal data fbazze holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. Account details such as your email address and mobile number can also be updated through your account settings.
You may request deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other lawful basis applies. Note that erasure requests may be declined where retention is required by law — for example, where AML regulations mandate that we retain transaction and identity records for a specified period.
In certain circumstances — for example, while you are disputing the accuracy of data we hold — you may request that fbazze restricts the processing of your personal data to storage only, until the dispute is resolved.
You have the right to object to the processing of your personal data where fbazze relies on legitimate interests as the legal basis. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
Where processing is based on your consent or on a contractual necessity, you may request that fbazze provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.
Identity Verification for Rights Requests: To protect the security of player accounts, fbazze will verify your identity before processing any data rights request. We may ask you to confirm certain account details or provide a copy of your ID to ensure that personal data is not disclosed to or modified by unauthorised individuals.
Updates to This Policy
fbazze reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, evolving legal requirements, and improvements to our platform services. When material changes are made to this document, the "Last Updated" date at the top of the page will be revised accordingly.
Where a change to this Privacy Policy is significant — for example, where we introduce a new category of data processing or change the basis on which we share data with third parties — fbazze will notify registered players via their registered email address or through an in-platform notification prior to the change taking effect. Your continued use of the fbazze platform following notification of such a change constitutes your acknowledgement of the updated Privacy Policy.
We encourage all players to revisit this page periodically, particularly before making any deposits or engaging with new promotional features. If you have any questions about this Privacy Policy or about how fbazze handles your personal data, please do not hesitate to contact our support team. All privacy-related enquiries are handled in English, 24 hours a day, 7 days a week, including during Eid, Ramadan, and public holidays in Bangladesh.
You may reach our support team at any time by writing to: [email protected]
Our Commitment: fbazze is committed to maintaining the trust of every player who chooses our platform. Data protection is not a regulatory checkbox for us — it is an integral part of delivering a safe, fair, and transparent casino experience to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and every corner of Bangladesh. 18+
Your Privacy Is Protected at fbazze
Now that you understand how we handle your data, explore fbazze's full range of casino games, cricket betting, and premium slots — all backed by the security commitments in this policy.